We deliver products Australia wide using a wide range of couriers. Shipping costs are influenced by the size and weight of the product and location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 5 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia. Larger items, i.e. cots and furniture, are unique in size in terms of freight handling and delivery location. Due to this, prices need to be individually quoted. If purchasing multiple items, freight charges may be reduced depending on individual circumstances. Please email to us, any queries regarding multiple items, so that a correct freight charge can be quoted. If the items you have ordered are out of stock, you will be notified within two days, and given an expected date of arrival or a full refund. Please take note: when ordering furniture, delivery times may take up to twelve weeks depending on supplier availability.